NACA FREE SELF-PACED TRAINING
This course focuses on innovative programming that will inspire and engage officers to evolve with the changing landscape of the industry. It offers an eye-opening look into the future of a more equitable approach to field services and practical strategies for engaging with community members.
Officers in the field are often faced with difficult and highly emotionally charged situations. These situations can often easily be diffused with appropriate language, and communication is the most important tool in your belt.
NOTE: This course will also be useful for staff members and volunteers who are not field officers.