Animal care & control Professional Development

ACO I/II & Animal Control Dispatch

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Mental Health First Aid Certification

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Self-Paced Training

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CEU Opportunities

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National Animal Care & Control Association

Institute For Professional Development


Providing Animal Care and Control Professionals with the Tools for Success

For more than 40 years NACA has been a leader in providing training and certification programs for our profession. Currently, our training programs continue to deliver a higher standard in Animal Care and Cruelty Investigation Training. NACA’s National Animal Control Officer Training Academy, covers virtually every topic critical to the successful operation of Animal Care and Control. ACO I and ACO II are both available online. Plans for ACO3 are currently in the works. Introducing the groundbreaking Animal Welfare Dispatcher Certification from NACA!

NACA is moving to the next level by developing online programs and certifications that will give you the flexibility you need to fit these programs into your busy schedule, it is at the core of our mission. We will deliver practical, applicable, high quality, demand-driven, relevant, and affordable training that will empower you to immediately apply your new knowledge, tools, and techniques to your career.

The National Animal Care and Control Association (NACA) is the leading professional association committed to growing the level of professionalism in the field on Animal Care and Control.

As part of our mission, we are committed to offering working Animal Care professionals the education they need to grow in fulfilling, mission-driven careers that serve both their communities and the animals they care about.

The NACA Online Certification is designed specifically for working adults in the Animal Care/Control profession.

Every lesson in the course has been reviewed by NACA’s training committee consisting of resident experts who are committed to enhancing and growing our profession.

The Importance of Training

Animal Control officers make numerous public contacts during their shifts, oftentimes more than Deputy Sheriffs and Police Officers which results in a higher exposure to risk and liability


  • Improved Service
  • Enhanced Image
  • Reduced Liability
  • Increased Efficiency

Image, service, liability, cost and an effective program are impacted more by proper training than any other factor.

A well trained employee will display the proper image because they have learned what image is and understand its necessity and usefulness.

Service is improved when an employee is trained to know what to do and how to do it correctly. Dealing with the public is one of the most difficult responsibilities an employee can be assigned. An untrained employee can be an embarrassment and a liability.

Deputy Sheriffs and Police Officers make numerous public contacts during their shifts, but Animal Control Officers make four (4) times as many contacts during the same time period. Result: 4 times the exposure equals 4 times the possible liability.

An effective program is no accident. No program was ever successful without well trained personnel. Personnel cannot be held accountable for making mistakes if they have not been instructed on what they are to do and trained how to do it properly.

The National Animal Care & Control Association (NACA) was formed in 1978 for the express purpose of assisting its members in performing their duties in a professional manner. One method of accomplishing this goal is to make personnel training programs available. This training must be designed to prepare animal control personnel for the challenges of solving the animal/people problems in today’s world.

NACA LIVE & ARCHIVED Training Webinars

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ACO I / II & Dispatch Online Academy

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